Last revision: December, 2013
Enjin provides guild hosting and clan website hosting.
Enjin PTE LTD
16 Raffles Quay #33-03 Hong Leong Building
Enjin collects information that you choose to disclose, and information while you interact with our services. For all visitors, we may collect and store information through "cookies" such as your IP and browser type. A "cookie" is a data segment or message which contains information about a user. We use session ID cookies to confirm if users are logged in. For your privacy we terminate these session ID cookies every 30 days or you may clear your cookies in your browser at anytime.
While using Enjin the information you provide and we collect is retained to enhance the services that we provide. We may store information prior to any updates you may make to your account as well. The information you provide and modify is at your own risk. Please understand that we do make reasonable efforts to ensure the safety of this information, however, no security measures are perfect. Additionally, we cannot control how others may use the information you choose to share and cannot assure that unwanted persons are restricted to viewing your information. Although your information may be removed or modified please be aware that your content may still be viewable through the means of cached or archived pages. At no point will we ever provide or exploit the personally-identifying information you provided to companies or organizations for commercial purposes without your prior consent.
Registration - Free
In order to use Enjin services, you must complete the registration process which requires the creation of a username 'Enjin ID' and password. During the registration process the only personally-identifiable information we request is your email address. We will use this information to contact you about the services on our site in which you have expressed interest.
Registration - Paid
We do offer paid services in addition to our free offerings. In order to use our paid services, you must complete the paid registration process which requires the creation of a username 'Enjin ID' and password. During this registration process you may be required to provide personally-identifiable information such as your name, email address, address, and phone number. We use this information for payment processing and verification, and for contacting and billing you about the services on our site in which you have expressed interest. We will not request any credit card information as all personally-identifiable financial information is handled by our third-party merchant solution.
Upgrading to Paid Services
During the use of our free services you have the ability to upgrade to a paid account at any time. In order to use our paid services, you must complete the upgrade process which may require you to provide personally-identifiable information such as your name, email address, address, and phone number. We use this information for payment processing and verification, and for contacting and billing you about the services on our site in which you have expressed interest. We will not request any credit card information as all personally-identifiable financial information is handled by our third-party merchant solution.
If you are contacting our firm through our website, we require that you provide personally-identifiable information, including your name, email, and phone number. This information is necessary to process your request and to contact you. We will use this information to communicate special offers, updates, newsletters, service-related announcements, and customer service requests.
If you choose to use our referral service to tell another gamer about our site, we will ask you for the gamer's email address. We will automatically send the gamer a one-time email inviting him or her to join the site. We store this information for the sole purpose of sending this one-time email.
Enjin is the sole owner of the information collected on Enjin.com.
Enjin has been developed for all gamers, clans, guilds, and gaming communities, to organize and stay connected through the creation of gaming websites and profiles. The information you provide is to build your personal profile and make your self available for contact by other gamers. Other than your personally-identifying information we may use the information you provide at our discretion.
You may modify your privacy settings to deactivate specific service-related announcements in your account.
Email Communications and Unsolicited Commercial Email
Occasionally we may send you information on products, services, and promotions. We may use the information for service related announcements as well. These communications are strictly email based regarding information for but not limited to server updates and maintenance, user activty alerts, billing receipts, and invoices. Website Owners may also send administrative or promotional messages to the extent permitted by applicable law and the Enjin’s Terms of Service. You may indicate your preferences regarding certain administrative email messages by following the instructions here. Additionally, you can choose to opt-out of receiving messages from Enjin or a Website by following the directions on the bottom of the email message you receive.
The Enjin Terms of Service prohibit Users from engaging in any activity involving the sending of email in violation of applicable law, including CAN-SPAM and other laws regulating unsolicited commercial email. Violations of these policies may result in immediate termination of service and legal action against any senders or initiators of such messages.
We store the information that we collect to create a profile of your preferences. We tie your personally-identifiable information, and your purchasing history to information in your profile in order to provide tailored promotions and marketing offers to improve the content of the site for you. You are not required to provide any additional personally-identifiable information on your profile, however feel free to submit as much information as possible so we can provide you with a more personalized experience on our site.
Enjin does offer free services which are ad-supported. Therefore, we allow advertisers to campaign through our services. The information you provide will allow for better targeting and placement of their advertisements however at no time will we provide or sell any of your personally-identifying information to the advertisers without your prior consent.
Enjin websites have the ability to use Google Analytics to generate and track their own statistics for their website. Due to this, and that Enjin supports display advertising with Google, you must understand the following.
Information sharing with Third Parties
At no point will we provide or exploit your personally-identifying information to companies or organizations for commercial purposes without your prior consent. However if you are purchasing a service your billing information may be provided to a third-party billing service (Paypal or other credit card processing companies).
Aggregate Information (non-personally-identifiable)
We may share aggregated demographic information about our user base with our partners and advertisers. This information does not contain ANY personally-identifiable information. We do not link aggregate user data with personally-identifiable information.
To enhance our community services, we offer a forum for our members to discuss with minimal moderation. If you do choose to use our forums you should be aware that any personally-identifiable information you submit can be read, collected, or used by other users of these forums or the public who have access to the thread, and could be used to send you unsolicited messages. We do not suggest or encourage the submission of personally-identifiable information on our forums and are not responsible for any personally-identifiable information you choose to submit.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or to comply with a judicial proceeding, court order, or legal process served on our Web site.
Through the use of our services you may find links to other websites. We encourage that if you do visit any of these websites that request personally-identifying information that you make yourself aware of their local privacy policies. We are not responsible for the practices that any other websites exercise.