I can't buy anything on the Enjin Shop

6 replies
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Why can't I buy anything in the Enjin Shop?

Is it because I chargebacked ONLY once? Because if thats the case, I did pay them back afterwards...
Posted Apr 17, 16 · OP
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LEVEL 3
Hey,

You're going to need to ask the website's management to manually remove the ban.

Eeki.
Posted Apr 17, 16
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I do not know which website.
Also, I cannot buy anything on any enjin website.
Posted Apr 17, 16 · OP
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318
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+201
Experienced
LEVEL 3
Hey,

wrote:
Once you've been marked due to a chargeback on a past purchase, you cannot be unmarked.

You'll need to contact the owner of the shop on this as only the owner can unban you to allow you to purchase from the shop.

Chargeback bans are not global so you're only be banned from the shops you've charged back from.
--> Contact the website's management.

Eeki.
Posted Apr 17, 16
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I think it's global. I can't purchase anything at any Enjin Shop
Posted Apr 17, 16 · OP
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r.i.p
Posted Apr 17, 16
Abe
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Active
LEVEL 2
wrote:
Chargeback bans are not global so you're only be banned from the shops you've charged back from.
--> Contact the website's management.
Hai,

I've experienced this chargeback issue previously due to PayPal having issues and taking the money back. If you get an automatic chargeback ban then you're banned globally this is not isolated to the shop you charged back from.

In regards to the original poster, contact the owner of the shop from which you initially charged back from ask them to remove your shop ban manually. Once this has been removed all other Enjin sites should update allowing you to purchase goods from their shop. If not simply ask the owner or support team of those specific sites.

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Posted Apr 17, 16 · Last edited Apr 17, 16 by Abe
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